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Shipping & Returns Shipping Policy 1. Shipping usually takes 1-2 business weeks depending on geographical location. (International Shipping Time is longer due to Covid-19) 2. We are not responsible to any damaged figures after shipment. 3. We are not responsible for any lost or stolen packages. You must contact the shipping provider (USPS) and file a dispute. 4. Items not included with the original retail boxes are Thoroughly inspected and packaged to the highest quality before shipment. Return & Exchange Policy Return Policy PLEASE READ CAREFULLY: 1. Any Returned Items MUST be in its original condition (with original retail box if the item came with it), and tags (Plushies) need to be intact. Once your return is received and inspected, you will be notified of your approval or rejection of your refund. If you are approved, your refund will be processed and will automatically be applied to your debit card or any form of payment used during the original purchase. Please allow 3-5 business days for your refund to be processed. 2. Return Shipping and Tax fees will only be provided for exchange items. 3. Stationary Items (Pencils, Pens, Stickers, Stationary Sets, etc.) and Croc charms are NON-REFUNDABLE

About Us Who is behind "Collector's Refuge"? Hello all of you collectors out there! My name is Jasmin, and the owner of Collector's Refuge. I have always had a passion for video games, anime, marvel, DC, Harry Potter...pretty much everything! I started this business for those who also enjoy collecting and purchasing things that make them happy. As an avid collector, I sincerely hope that you enjoy every single purchase here and embrace the world of collecting! Thank you so much for stopping by and I am looking forward to helping you add to your collection! Best Wishes, Jasmin Hill, Owner of Collector's Refuge Delivering Freshness Every Day at a Time I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you. We Take Sustainability Seriously I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Supporting Local Products I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Save every day! Help lower the cost of your shopping cart with our daily specials Shop Deals Subscribe & Save 20% off Your next order Enter your email here Subscribe Thanks for submitting!

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Installment Plans for Items over $200 Newly introduced payment plans for those seeking to purchase rare items. ONLY 1 ITEM CAN HAVE A PAYMENT PLAN PER ORDER If you would like to request a payment plan for a certain item in stock, please leave your contact information here and we will respond during business hours. Fill out the form with any quarry on your mind and we'll get back to you as soon as possible Last Name First Name Email Phone Leave us a message... Submit Thanks for submitting! Chat with Our Billing Team For payment installment options, please leave your information above. Message Us Location FAQ

Terms & Conditions Customer Care I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence. I'm the second paragraph in your Customer Care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you. Privacy & Safety I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully. Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site! Wholesale Inquiries I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level! I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you. Payment Methods Credit / Debit Cards PAYPAL Offline Payments Payment Methods